Frequently Asked Questions

What types of digital codes do you sell?

We provide codes for Xbox, PlayStation, PSN+, Steam, Valorant, League of Legends, Roblox, Fortnite V-Bucks, and many more. We also offer gift cards for Netflix, Discord Nitro, and other premium services.

How quickly will I receive my codes?

All codes are delivered instantly to your email or WhatsApp within minutes after purchase.

Are all codes 100% authentic?

Yes! All keys are sourced from trusted suppliers, guaranteeing authenticity and usability.

Can I buy codes for platforms outside Morocco?

Yes! Our codes are digital and can be redeemed globally, but we primarily cater to Moroccan users with local payment options.

What payment methods are supported?

You can pay using local Moroccan payment methods, international cards, and bank transfers. All payments are secure.

Can I purchase more than one code at a time?

Yes! You can purchase multiple codes in a single order, and each will be delivered instantly.

Do your gift cards have an expiration date?

Generally, our gift cards do not expire. However, we recommend using them promptly after purchase to avoid any potential loss.

Can I gift a code to someone else?

Absolutely! All digital codes can be gifted to other players or friends. Simply share the code with the recipient.

What should I do if my code does not work?

Contact our support team immediately. We will verify the code and provide a replacement or solution promptly.

Do you provide invoices or receipts for purchases?

Yes, you will receive an email confirmation and receipt for each purchase, which can be used for records.

Can I request a refund for a digital code?

Due to the nature of digital codes, refunds are generally not possible once the code has been delivered. However, if there is a problem with the code, we will replace it.

Are there any hidden fees?

No! The price you see is the price you pay. We are fully transparent about costs for Moroccan customers.

Can I use your codes on multiple devices?

Yes, codes for games and subscriptions can typically be redeemed on multiple devices, depending on the platform’s rules.

How do I contact customer support?

You can reach us via email at  support@mykeys.ma or through our contact page. We respond promptly to help resolve any issues.

Do you plan to expand your services?

Yes! We are continuously adding new digital services and subscriptions, such as Discord Nitro, Netflix, and more.

Are your services safe and secure?

Absolutely. We use trusted suppliers, secure payment gateways, and encrypted delivery methods to ensure safety.